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QUALITY FUNCTION DEPLOYMENT IS A PROCESS
QFD uses a methodical, thorough approach to developing a
new product or service.
It serves as a blueprint for implementing the integrated product
development (IPD) approach of concurrent engineering (CE).
It is a concurrent rather than a sequential approach to product development, using
cross-functional teams, improving communications between functions, identifying potential
problems sooner, facilitating the use of DFM/A and Design to Cost, and documenting the
team's activities and findings in the House of Quality (HOQ) matrices. (Note: the above
graphic is a blank HOQ).
As a well-tested, proven product development planning process, it identifies the specific
customer-focused purposes for and best time for incorporating numerous supporting methods
and tools such as the HOQ matrices, DOE, Fault Tree Analysis, Failure Modes and Effects
Analysis (FMEA), Decision Trees, etc. |
